Dish Network vs Cable TV
As the Dish Network vs cable debate continues the
results are in from a nationwide survey done recently: For the fourth year in a
row, the Dish Network and its parent company EchoStar, America’s most popular
digital satellite TV service provider,
ranks above all cable companies in customer satisfaction. The satellite and
cable television providers were rated by the American Customer Satisfaction
Index (ACSI).
According to the survey, the Dish Network ranked highest in customer
satisfaction in a comparison of digital satellite TV vs cable companies. The
service provider posted the highest index score among all service providers
included in the ACSI and tied with the other largest satellite TV provider. The
score of 71 for EchoStar reflects customers' overall satisfaction with satellite
TV vs. cable. Comcast, the largest cable company, scored 56 out of 100. The ACSI
study surveyed consumers in 2004 about quality, overall value, customer loyalty
and retention.
The #1 ranking for the fourth consecutive year shows the Dish Network’s
commitment to provide the best value in digital satellite television programming
for its more than 9.7 million customers nationwide. New subscribers who compare
satellite TV vs. cable programming are amazed at the variety of channels
offered. There are now 500 channels of all digital programming, local broadcast
channels in 128 cities and communities in all 50 states, new technologies such
as DVRs and high definition TV, and all at the lowest prices in the nation.
Viewers who are still pondering whether to continue subscribing to cable TV vs.
satellite only need compare the services and programming offered by EchoStar.
The
free Dish Network satellite TV
system includes a FREE 4 room system, FREE
professional installation, FREE digital video recorders, free HDTV receivers,
FREE lifetime warranty and 25 FREE movie channels for 3 months. Local channels
are included!
The ACSI is a national economic indicator of customer evaluations of the quality
of products and services available to household consumers in the United States.
The index is produced by a partnership of the University of Michigan Business
School's National Quality Research Center.
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